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Important Update from Our Team

To our valued customers,

Current Update

We have recently updated our website to predominantly display the products we currently have in store. We are also now correctly taking enquiries for products that are on backorder to prevent previous issues with unavailability and order tracking.

We are still awaiting the final switch over of our phone and email systems to a more basic system, which will allow for smoother communication going forward. In the meantime, we are actively chasing up all previous outstanding orders and ensuring no customer is left without an update.

We also want to reassure you that we have a complete backup of all previous orders. However, we are still working on restoring a history of emails linked to these orders. We appreciate your patience as we resolve this.

Response Delays

We sincerely apologize for any inconvenience caused. Please note the following ongoing issues:

  • Some phone lines are still affected and may not be fully operational.
  • Certain email channels are still impacted and may cause delays in responses.

We are addressing all issues and working through our backlog of communications, including refund requests. Rest assured that we are actively following up on missed communications to ensure no concerns are overlooked.

Contact Us

If you have any questions or concerns, please reach out to us via email at contact@mowers2go.co.uk. We appreciate your patience and understanding as we finalize these updates.

Our Commitment

We are currently undergoing a system downgrade to resolve these issues, with a return to our village store roots. Our goal is to provide more personal service and offer you the reliable support you deserve.

Your continued support means the world to us, and we thank you for your loyalty as we work through these improvements.

Thank you once again for your patience and understanding.

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    About You

    Our phones are available 9am to 5 pm on weekdays.

    Reception: 01493 751659

    Meet The Team

    Welcome to Mowers2Go, your friendly local store located in the heart of the village Acle, proudly serving customers nationwide.

    Our small dedicated team consists of five knowledgeable staff members and three expert mechanics, all committed to providing you with exceptional service and expert advice.

    Kenneth PETLEY
    Owner

    Rebecca Petley
    Aftersales

    David Murison
    Expert Advisor / New Sales

    Keith Murison
    expert advisor / accounts manager

    Michael High
    NEW TEAM MEMBER RECEPTIONIST

    Daniel
    Warehouse

    Contact Info

    Call us on 01493 751659 | Address: Acle Garden Machinery, Norwich Rd, Acle, Norwich NR13 3BY

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