Mowers2Go: Your Trusted Partner for Garden Machinery

At Mowers2Go, we are committed to offering the best service and expertise in garden machinery. While we have made some necessary price adjustments, particularly for Stihl products, these changes ensure we can provide you with reliable, high-quality service and products. Our focus is on delivering exceptional value and ensuring you choose the right equipment for your needs.

  • Expert Advice: Our on-site experts are here to help you choose the best garden machinery for your needs.
  • High-Quality Products: We offer a wide range of reliable and durable garden machinery.
  • Exceptional Customer Service: We are dedicated to providing prompt and helpful customer support.
  • Reliable Delivery: We ensure your orders are delivered on time and in excellent condition.
  • Personal Touch: As a small business, we prioritize personalized service and customer satisfaction.

We are fully committed to enhancing your experience with Mowers2Go and ensuring you have the best garden machinery for your needs.

Evolving from Our Village Store Roots

Mowers2Go has evolved significantly from its humble beginnings as a village store. While we are no longer the cheapest option nationwide, our goal is to provide the best value by balancing cost with quality service. Our commitment to exceptional customer service and expert advice remains at the forefront of our operations.

Addressing Supply Chain Challenges

We have recently encountered some unexpected delays in receiving products from certain suppliers. To mitigate this, we are expanding our network of suppliers to ensure more reliable and consistent availability of products. This proactive approach helps us minimize delays and maintain our commitment to timely deliveries.

Improving Communication and Responsiveness

We recognize the importance of timely and effective communication. To better serve you, we are upgrading our email system to address the current issues that have caused delays in our responses. While we work on these improvements, we assure you that our staff will respond to all enquiries within 48 hours.

If you do not receive a response within this timeframe, you can directly contact Michael at mike@mowers2go.co.uk or Rebecca at becca@mowers2go.co.uk for immediate assistance.

Offering Flexible Solutions

Understanding that each customer’s needs are unique, we are committed to offering flexible solutions to address any issues promptly. For customers experiencing delays with specific items, we now offer:

  • Alternative Products: Similar products that are available for immediate shipment.
  • Expedited Sourcing: The option to source items from alternate suppliers, even if this may involve additional costs, to ensure quicker delivery.
  • Special Orders: For items not currently in stock, we can place special orders upon payment to secure the products directly from our suppliers.

Enhancing Service Reliability

To further improve our service reliability, we have adjusted our prices, particularly for the Stihl brand. While we have aimed to be the cheapest nationwide, these price adjustments allow us to focus more on providing exceptional service. Partnering with more dependable suppliers and streamlining our inventory management processes are crucial steps to ensure that you receive your orders on time and in excellent condition. We believe this change is necessary to provide you with a more reliable and efficient shopping experience.

Commitment to Customer Satisfaction

Your satisfaction is our top priority. We value your business and are dedicated to resolving any issues promptly.

Thank you for choosing Mowers2Go. We are committed to making continuous improvements to serve you better. If you have any questions or need further assistance, please do not hesitate to reach out to our team. We look forward to providing you with an enhanced shopping experience and reliable service in the future.

Best regards,

The Mowers2Go Team